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2.05 / 5.00

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Customer Support

Is it easy to get into contact with BetBright if you have a problem and is their customer support of a good standard?

Odds and Markets

Are the odds available at BetBright competitive when compared to other bookmakers? Do they offer a variety of markets?

Ease of Use

Is the BetBright website easy to use? Is it intuitive?

Punter Friendliness

Have you been limited or banned by BetBright? If you've been limited, give them a low score!

User Reviews (43)

rodney
2.50

I joined up - good free bet offer and then received a number of other offers and as soon as I started using these I was banned from offers and a maximum bet limit of £1 imposed - I had a free £10 bet pending but I could not use it because of the £1 maximum bet restriction - contacted customer services who changed the £10 free bet to 10 x £1 free bets - pathetic. This company seem to advertise their offers quite aggressively but then ban you as soon as you use them
3.0 3.0 3.0 1.0

D max
1.50

Don't bother. They will ban you/restrict you/ close you down all within the space of a week or so. Honestly - don't bother!
1.0 2.0 2.0 1.0

Neil
1.75

After taking the time to register placed first bet and used the free bet for opening an account. After this my account was restricted and could no longer place any bets. Waste of time registering.
2.0 2.0 2.0 1.0

Phil
1.00

Opened account - didn't win/didn't lose - account closed within 3 weeks - record
1.0 1.0 1.0 1.0

Kris
1.00

I don't know how some of these betting company's manage to stay in business when they refuse to take any bets.
1.0 1.0 1.0 1.0

andrew shaw
2.00

Restricted me after taking up their offers on Cheltenham last year. As a result in no longer use them. Another company who want it all their own way and forget how much money we put through them. Not on my top 8 sites anyway in terms of odds and markets so o great loss.
1.0 3.0 3.0 1.0

Michael Silverstone
2.50

Often have very good odds on horse racing, but it won't be long before you're gubbed as I found out. Again, a few wins is all it takes. Odds on other sports OK. No notice given for the gubbing, just an inability to place a bet.
2.0 4.0 3.0 1.0

Steve M
2.75

Ban winners/offer takers within a few days! I opened an account for Cheltenham, did their offers, and got banned straight away. Why do bookies bombard us with offers but ban us when we use them? FFS! Shame, as the website is really decent and seems like a forward looking bookie. Liked the text receipts and updates.
2.0 3.0 5.0 1.0

Ian Brown
1.75

Not good if you are a punter who likes to take early prices on horses.
2.0 1.0 2.0 2.0

GR
1.75

Customer service was extremely unsupportive and struggle with simple requests. They rarely offer top odds. Website is slightly more cumbersome than some competitors for ease of deposit and placing.
1.0 2.0 3.0 1.0

Andrew W
1.75

Account shut down and then took weeks to get the money as they accepted a skrill card for deposit but not return. Took ages to respond to e-mails.
1.0 3.0 2.0 1.0

Ryan Carr
3.00

Betbright I find are an average bookies no good promos usually only use when they have better odds than other bookies.
3.0 3.0 3.0 3.0

leslie robinson
2.00

Poor bookie, get two or three wins and you are finished ,no more bets.
3.0 2.0 2.0 1.0

Richard Smith
4.00

Sends emails with £20 free bet offers now and then which is useful. Has daily free bets if 2nd place in horse racing. Odds are low compared to other bookies so not usually worth it unless there are free bets available.
5.0 2.0 4.0 5.0

michael neary
4.50

one of the best out there always have plenty of offers
5.0 4.0 5.0 4.0

scott ferguson
1.00

pretty useless after 2 or 3 wins, they dont want to know. Again minus points if possible
1.0 1.0 1.0 1.0

Phil
1.50

An absolutely awful bookmaker. No early odds and communication with support was terrible.
1.0 2.0 2.0 1.0

James Dyke
2.00

Awful bookie in my experience: Don't lay decent stakes Odds aren't great Restrict you quickly
3.0 1.0 3.0 1.0

Bryan
1.75

Not competitive and been guubbed o a site i hardly use
2.0 2.0 2.0 1.0

brian
1.00

Pathetic,gave me a free bet to entice me back.it won @ 16/1 Account closed .
1.0 1.0 1.0 1.0

Steve Booth
3.50

I use bet bright quite a lot, they do have me restricted until a certain time then they lift it around 9 o clock and let me bet freely. Just waiting to get fully restricted :-(
2.0 5.0 5.0 2.0

Robert James
2.50

Can never get on with them the night before. They show prices on oddschecker but when I login it just shows SP. Either that or they reject my bet. Still taking small bets for the time being on the day of racing but then again I haven't made much profit yet so expecting to be gubbed soon
3.0 2.0 3.0 2.0

Kes
1.75

A go to bookie when all the better ones have restricted you...poor bonuses and customer support and they will also restrict you if successful.
2.0 2.0 2.0 1.0

David crompton
3.25

Another site that stops u betting as soonas u start winning i wonder how the owner of this citegoes on when his own horses run and they get pulled out of big races at the last minute and u loose antepost bets
2.0 5.0 5.0 1.0

GF
2.00

Terrible restrictions before you even start. I mean I couldn't even place a stake large enough to achieve the advertised free bet award.
2.0 2.0 3.0 1.0

Ryan Bowler
1.50

The worst experience I've had. Hard to even call them a 'bookmaker'. Account restricted after 2 bets. Both of which lost. My query was met with a rude response.
1.0 2.0 2.0 1.0

Steve PV
2.50

Terrible experience with these. I was restricted after placing one double for 20 quid, what's that all about?
3.0 3.0 3.0 1.0

Michael Dardis
1.75

Gutless again- no early prices, got restricted even while losing. Richie rich what a joke.
1.0 1.0 3.0 2.0

Carl McLelland
1.00

bad dealings with them. Don't like the attitude and would not go back.
1.0 1.0 1.0 1.0

Keith Daniels
4.00

A great site to use, just don't use the promotions or they will stop you getting them. The odds are good, a clear, easy to use site layout and no stake restrictions so far. It is just a shame they offer the odd promo then stop people getting them when they do actually use them otherwise I would bet with them a lot more.
4.0 4.0 5.0 3.0

Julie Mcf
4.25

have enjoyed using Betbright , have had some really good wins here and still not been limited at all. They dont offer the bets of promotions , neither are there odds the highest that often and think the racing could be alot better set out with a drop down menu for other races its quite long winded keep scrolling down the left side etc. But they take your bets are competitive enough to use and no problems at all so far. Would recommend and do have BOG for the racing also.
5.0 3.0 4.0 5.0

Paul
1.75

waste of space!!!! spineless
1.0 2.0 3.0 1.0

Dave
1.00

Another 10p merchant
1.0 1.0 1.0 1.0

mike
1.75

quick to close account for no reason
2.0 2.0 2.0 1.0

Joe
1.00

Started off well but got restricted after 3/4 weeks. Didn't even win that much.
1.0 1.0 1.0 1.0

Edward Parrington
1.50

Overall Poor. Very quick to restrict. Can only get pennies on after one or two minor wins. Keep contacting you to start betting with them and suggest other sports. Do not respond to correspond ence.
1.0 2.0 2.0 1.0

Paul
2.25

Total jokers. Signed up when they offered a Bet £20 on the 1st race & get free £10 bet for each race on the card. After no winners, by the 4th race I was only permitted to use the free bets on horses with odds less 10/1. Utter waste of time.
2.0 3.0 3.0 1.0

John Murphy
1.00

I have opened several accounts. This is the only company to have restricted me. Got an email one afternoon "Dear customer, BetBright have made a commercial decision to restrict your account from being awarded the following; Free Bets, Guaranteed Prices, Enhanced odds and any other special offer across all our platforms. This decision was made after careful consideration and is final." No discussion or explanation. The web site is poor and doesn't offer cash out facilities. The mobile app is cluttered and not easy to use. Please avoid
1.0 1.0 1.0 1.0

Laura
1.00

They don't like winners!
1.0 1.0 1.0 1.0

Tom J
2.25

Restricted by account within a few weeks having won no money in that time, the fact I used one of their promotions on Cheltenham could have been the reason as I was restricted a few days after that, but whats the point in running them if you don`t let people use them.
3.0 3.0 2.0 1.0

philip gough
3.00

poor
4.0 2.0 2.0 4.0

Peteroofer
1.50

Absolutely useless A joke firm only wants to cream mug punters
1.0 2.0 2.0 1.0

Mel clark
1.25

Cheap and nasty in my opinion. Tacky website. Unprofessional - blocked my account with no explanation. Awful marketing.
1.0 1.0 2.0 1.0