Visit Ladbrokes
2.61 / 5.00

Sports, Casino, Games, Bingo, Poker & Exchange

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Customer Support

Is it easy to get into contact with Ladbrokes if you have a problem and is their customer support of a good standard?

Odds and Markets

Are the odds available at Ladbrokes competitive when compared to other bookmakers? Do they offer a variety of markets?

Ease of Use

Is the Ladbrokes website easy to use? Is it intuitive?

Punter Friendliness

Have you been limited or banned by Ladbrokes? If you've been limited, give them a low score!

User Reviews (60)

Antun
1.50

Avoid. Three losing bets on horses and limits to few bucks. Only Coral is worse.
1.0 3.0 1.0 1.0

D max
2.75

Just a word of warning if you want a Ladbrokes account. DON'T WIN! They really don't like that sort of thing!
3.0 4.0 3.0 1.0

James Donnelly
2.25

I'm sorry to say but this site is slower than some of the horses I've backed. I would only use it in emergency
2.0 3.0 2.0 2.0

andrew shaw
2.50

Banned me from all offers and have limited all my bets to just a couple of quid. This is because I took the free bet offers they offered most weekends. I didn't request or beg them for these they offered them me. Anyway as a result they have lost my custom. Customer service said policy decisions are made and can be reversed at any time? They do keep giving me free spins on slots though and I regularly win on three which makes no sense why they won't let me gamble my own money?
1.0 4.0 4.0 1.0

Terry
1.50

Quick to remove BOG
1.0 2.0 2.0 1.0

Michael Silverstone
3.00

They offer a good range of markets at decent odds and have some offers or bonuses too. They gubbed me after I placed a couple of each way bets on a horse race via my mobile, thus ending a few-years long time with them. A few wins and that was enough for them, as with so many other bookies. I used to use them on an occasional basis with very small bets but once I started upping the tempo and stake, to modest £20-25 bets instead of tiny £2-£2.50 bets, they didn't like that, and a few wins was enough to get me restricted. Even occasional accumulators wasn't enough to save me, as with William Hill.
3.0 4.0 4.0 1.0

David W
2.00

Merely average on everything, slightly quicker than average to restrict.
2.0 3.0 2.0 1.0

Steve M
3.75

Fine really. Decent odds and offers on racing & football. Up there with my most used accounts.
3.0 4.0 4.0 4.0

Neil Bower
1.00

cloesd my account as soon as i played through the bonus, complete garbage
1.0 1.0 1.0 1.0

Paul D
3.75

The website can be very frustrating with repeated attempts needed to log in before actually getting logged in. But after that it's easy to navigate and find what you're looking for. Decent odds and I use it lots for the horses with the occasional golf bet. No dealings with the customer support as yet.
4.0 4.0 3.0 4.0

terry platt
2.00

The worst bookie in my opinion. They did me out of £15 and would not pay me back
1.0 3.0 3.0 1.0

Ian Brown
1.50

Use of this online betting account is very infrequent as I don\'t believe are specialists with their betting markets for tennis.
2.0 1.0 1.0 2.0

Ian Brown
1.50

Use of this online betting account is very infrequent as I don't believe are specialists with their betting markets for tennis.
2.0 1.0 1.0 2.0

Leigh Barnett
3.25

Find the website slow and clunky when using my mobile. Also I can usually get better odds elsewhere.
4.0 2.0 2.0 5.0

Leigh Barnett
3.25

Find the website slow and clunky when using my mobile. Also I can usually get better odds elsewhere.
4.0 2.0 2.0 5.0

Andrew W
2.25

Very difficult to maintain an account with, even as a net loser if you beat the odds. Website isn't that great either and quite clunky.
3.0 3.0 2.0 1.0

Mohammed YOUSAF
3.50

Easy to use site online. Good markets and decent odds . Plenty of free bets . Also have an exchange site but not much liquidity. Don't use as much as William hill or skybet. But they are ok .
4.0 3.0 3.0 4.0

Ryan Bowler
2.75

Website is ok but not great. Quite clunky especially when depositing funds. There prices on horses are often out of kilter with rivals. This usually means worse odds but occasionally you can pick up an unexpectedly good price with Ladbrokes. No restrictions yet. Had the account around a month with a few nice wins.
3.0 3.0 2.0 3.0

Neil
2.00

Well the nearest Ladbrokes to me has turned into a Betfred. I wont miss it to be honest. Staff were very frosty. I need to travel a little further now to get to a Ladbrokes. Staff are better so far. Their Odds??!! Well they are ugly in shop e.g using a football coupon. Its a shame because a lot of slightly older people go in there and use it as their local community point have a bet and a chat with their mates when there. They are getting fleeced compared to online. Appalling odds sometimes. The online site is clear and user friendly enough. I hope their merger with Coral delivers a friendlier place.
2.0 2.0 2.0 2.0

Keith Daniels
4.75

One of the best, a good site to use, the mobile site is the one of choice for me if I need to place bets when I am out. They have an exchange too however liquidity seemed an issue. Good odds, good selection of markets.
5.0 5.0 4.0 5.0

DAVID HUGHES
2.50

Dreadful bookmaker. Has now started to issue some good odds but site difficult to navigate and once you start winning a few quid your get restricted to rediculous levels.Closed my account in the end.Avoid
3.0 5.0 1.0 1.0

Ryan Carr
4.25

I find Ladbrokes offer the best promos for Horse Racing with there best odds plus promo it boosts my winnings a lot over a month and is sometimes worth settling for worse odds with them for the times you get a drift and they pay you out at a bigger price!
4.0 4.0 5.0 4.0

Brian
3.50

find it can be a bit of a muddled site odds not as good as others and not always easy to use, never had any customer problems
4.0 3.0 3.0 4.0

Michael Rathbone
3.00

Gustomer support is very rigid and not very flexible / empathetic. Prices not often competitive on horses in particular. Still offer BOG though.
2.0 2.0 4.0 4.0

gabrijel
1.75

not frienly bookie, limit all kind of bettors...not recommended
2.0 2.0 2.0 1.0

Mike
2.25

To be honest apart from having a recognised name and a trustworthy reputation I find nothing about Ladbrokes to recommend them. Very mean odds especially on horse racing but at least they do BOG on this
3.0 1.0 4.0 1.0

James Dyke
1.75

These guys are crooks, everything is fine until they decide you are beating them and then restrict you to pennies and have refused to return over £2k to a mate of mine. AVOID
1.0 2.0 3.0 1.0

Thiago
3.25

A good alternative to Bet365. You´ll find some great variety of markets and prices here. I´d recommend to horse racing.
4.0 4.0 3.0 2.0

mark broomhall
1.00

You would say one of the bigger names in sport betting/ won a few pounds and cut straight off
1.0 1.0 1.0 1.0

Frank Fortune
1.25

I was I member of Ladbroke but that all changed when I placed a bet on horse at 9/2 the night before the race .it won at 12/1 but paid me only 9/2 .when I asked about not paying the 12/1 I was told the bet had to be placed after 9.00 am the morning if the race . I cancelled my account and never had another bet with them .
1.0 1.0 2.0 1.0

GF
3.50

Often offering decent weekend freebets, Ladbrokes tend to be the type of bookie to use "every so often". The odds are sometimes competitive, and the website is above average. However I have not used them enough to comment with regards to restrictions.
3.0 4.0 4.0 3.0

Colonel
1.75

A Micky Mouse bookmaker, If you show any profit what so ever they will close you down
2.0 2.0 2.0 1.0

Clinton
5.00

I have been with Ladbrokes for over 1 year and what i have found here in Australia is the odds are probably the best of all available sites. Plus you have the odds boost option. I do hear alot of negative reports about them but i have never had a problem
5.0 5.0 5.0 5.0

Lee Bancroft
2.00

Extremely poor bookie in my opinion, poor regarding Bog with it only being available after a certain time in the morning,the website is hard to use and if you try to take advantage of a promotion then you get gubbed like i did after doing the same promotion for 3 consecutive saturdays of which i lost 2 they informed me that i was banned from any more promos.
3.0 2.0 2.0 1.0

Michael Dardis
3.00

Found them and their quite good until they restricted my accts.
3.0 3.0 3.0 3.0

Carl McLelland
4.00

As with Coral a bit low on prices and stingy with offers but ok as a back up.
4.0 4.0 4.0 4.0

Dom
2.50

Problems with: - odds, very low and punter after few winning acca's - promotions, unclear rules - customer service, 3 days for rude anwser Not recommended at all.
2.0 3.0 2.0 3.0

Mark Jones
1.00

Ladbrokes were very quick to restrict my account. I still have no idea why. However, I find their website to be poorly designed, and they never seem to have the best prices in any markets that I follow.
1.0 1.0 1.0 1.0

Kevin Berry
1.75

Website seemed slow to me. My stakes were severely restricted after a few weeks, so I stopped using them.
1.0 3.0 2.0 1.0

Peter Cundall
4.25

Always used them, all minor problems quickly resolved. You know exactly what you get for your money.
5.0 4.0 4.0 4.0

Richard kirby
3.50

The only account I have had that restricted all my bets to below £1 - irrespective of the amount I had tried to wager.
3.0 4.0 4.0 3.0

Dave
1.00

If you want 12p on these are the bookmakers for you. Cyril Stein would turn in his grave
1.0 1.0 1.0 1.0

Roy Agnew
2.00

They are the least desirable of the main high street bookmakers, both in shops and online. For a bookmaker of such size, they won't tolerate even small winners. I was limited to ridiculously small bets, (35p each way on one occasion!!) after managing to show a small profit over a few months. My crime was searching for the best price on horses that I thought were overpriced. Most of them lost but started at shorter odds than I had obtained. They ultimately restricted my bets to SP, with no promotions such as BOG. My largest bet was £50 so I wasn't a high roller. I would never recommend Ladbrokes to anyone.
2.0 2.0 3.0 1.0

Kenny Gilmour
4.50

Mostly allow me to place any bet at BOG. Only William Hill better in this respect (out of 12 bookmaker accounts) Good!
4.0 5.0 5.0 4.0

les robinson
1.50

Very poor site to use,also very soon to restrict you.Odds poor as well.
1.0 2.0 2.0 1.0

thomas kerr
2.50

dont like this site ,nor do i like there markets,i try to avoid this bookie only really bet in there if im spreading my bets,
3.0 2.0 3.0 2.0

rover
2.75

Once you start winning they restrict you to the point where you have to give up. Terrible website.
4.0 4.0 2.0 1.0

Steven Berrill
1.25

Very slow on giving odds and then in Ireland they have no racing in shops
1.0 2.0 1.0 1.0

John Ogden
3.75

restricted to £0.00 but still get casino offers.
5.0 4.0 5.0 1.0

Steve Booth
2.75

Yet again, another bookie that chooses if they will take my bet or not. will always take my odd on bets even though I only bet in ten's and twenty's. I lost thousands with these early doors and was really upset when they restricted me as I think it would have taken me years to get back what I'd lost.
1.0 5.0 4.0 1.0

Federico
1.00

Good bookie until they limited my account,I suspect it was because I was using oddschecker to find the best odds and they probably use a program or something to check on you! Very disappointing!
1.0 1.0 1.0 1.0

art
2.00

Poor customer service refuses some bets over £25.00 on occasions and no reason, will limit your account and has poor overall service.
2.0 3.0 2.0 1.0

Trevor
3.75

Pretty Good,but some odds prices are poor.Special offers are better in the shops rather than online.
4.0 3.0 4.0 4.0

Conor
4.75

Good app, good offers, overall a positive experience. May be speaking too soon but I've managed to win quite a bit with them and no signs of any heavy restrictions as of yet, fair play to them. They don't offer cash out on, racing at least, as far as I know. Another thing I will say is that they don't seem to stream 'At The Races' tracks, though it's not a huge deal.
5.0 4.0 5.0 5.0

Keir
4.00

Great for their Acca Insurance offer, but their market isn't as good as some of the others.
4.0 4.0 4.0 4.0

Steven Van Es
1.00

For one of the major high street bookmakers they are nothing short of shocking On Line bookie, limit accounts if you have a couple of average winners. STAY CLEAR
1.0 1.0 1.0 1.0

Stuart
3.00

Didn't take long for them to reduce my stakes.
4.0 3.0 4.0 1.0

Chris
1.00

A little communication might have been nice prior to restricting my account to pennies...
1.0 1.0 1.0 1.0

Alan Dartnell
3.00

Good odds, good customer service experience, good user experience using... All undermined and irrelevant after I could place no more than €1 after one month on any event and winning a total of €300.
4.0 4.0 3.0 1.0

Malcolm Jevons
3.50

Unbelievably risk-averse. I won £700 on a Yankee and they refused to accept any more multiples bets.
3.0 5.0 5.0 1.0